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Privacy Policy

Last Updated: April 14, 2025

Privacy Guide

Privacy Highlights

  • We never sell your personal data
  • SSL encryption for all data transfers
  • Request data deletion at any time

Introduction

At Gradeswiftly, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies, please do not access or use our service.

Information We Collect

We collect several types of information from and about users of our service:

Personal Information

When you create an account, make a purchase, or use our services, we may collect:

  • Contact information (name, email address, phone number)
  • Billing information (credit card details, billing address)
  • Account credentials (username, password)

Card Information

When you upload card images for analysis, we collect:

  • Images of your trading cards
  • Metadata associated with those images
  • Information about the cards (type, grade, condition)

Usage Information

We automatically collect certain information about your device and how you interact with our service:

  • IP address, browser type, device information
  • Pages visited, time spent on pages, links clicked
  • Referral source and interaction patterns

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Our Services

  • Processing card analysis requests
  • Generating pricing information and listings
  • Facilitating marketplace integrations
  • Processing payments

Improving Our Services

  • Analyzing usage patterns
  • Enhancing our AI algorithms
  • Developing new features
  • Troubleshooting issues

Communication

  • Responding to your inquiries
  • Sending service updates
  • Providing customer support
  • Marketing communications (with consent)

Security & Compliance

  • Protecting against fraud and abuse
  • Verifying identity
  • Enforcing our terms of service
  • Complying with legal obligations

We may also use anonymized and aggregated data for research, analytics, and improving our AI models. This data does not identify specific users.

Sharing Your Information

We may share your information with third parties in the following circumstances:

We do not sell your personal information to third parties for marketing purposes.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Security Measures

Encryption

All data transmitted between your browser and our servers is encrypted using SSL technology.

Secure Storage

Your personal information is stored on secure servers with restricted access.

Regular Audits

We conduct regular security audits and vulnerability assessments.

Access Controls

We limit access to personal information to authorized personnel only.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use

Essential Cookies

Required for the operation of our service, such as session management and security.

Analytical Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

Enable us to remember your preferences and provide enhanced features.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We also use third-party analytics services like Google Analytics to help us understand how users engage with our service. These services may use cookies and similar technologies to collect information about your use of our service and other websites.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access

You have the right to request copies of your personal information that we hold.

Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Erasure

You have the right to request that we erase your personal information, under certain conditions.

Restriction

You have the right to request that we restrict the processing of your personal information, under certain conditions.

Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Objection

You have the right to object to our processing of your personal information, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within a reasonable timeframe, typically within 30 days.

Please note that we may ask you to verify your identity before responding to such requests.

Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will delete such information from our servers as quickly as possible.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

For significant changes, we will provide a more prominent notice, which may include sending you an email notification. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our service after any changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

By using the Gradeswiftly Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.